Don’t Lose a Good Employee

Many years ago – and several lifetimes ago, it seems — I made a classic supervisory mistake.  Was I going to lose a good employee? I must have been looking over Gary’s shoulder a little too closely – inspecting how well he had cleaned the 60-quart bowl for the bakery’s Hobart mixer.  He turned around, glared at me, and in a voice strained with frustration, started jumping up and down, arms extended upward, yelling, “This job has no dignity!  This …